This policy explains what data we collect when you visit q-pros.com, who we share it with, and what rights you have. We use plain language throughout.
1. What we collect
Information you give us
- Name, email address, phone number
- Company name and job title
- Project details submitted through our forms
Information collected automatically
When you visit our site, the tools below may automatically collect:
- Your IP address and approximate location (city / region)
- Device type, browser, and referring website
- Pages visited and time spent on each page
Consent required: Analytics and advertising data collection is blocked until you provide explicit consent via our cookie banner (powered by Complianz). Only strictly necessary cookies – such as security and spam protection – load before consent is given. You can manage or withdraw your consent at any time using the cookie preferences link in the footer. See Section 6 for your California opt-out rights.
2. Cookies on this site
A cookie is a small file stored on your device. The table below lists the cookies that may be placed on your device, categorised by when they load.
Strictly necessary (load before consent)
| Cookie | Set by | Purpose | Lasts | Type |
|---|---|---|---|---|
__cf_bm |
Cloudflare | Bot protection – required for website security | 30 min | Required |
_grecaptcha |
Google reCAPTCHA | Spam and bot protection on contact forms. Loads only on pages containing a form. | Session | Required |
cmplz_* |
Complianz (our CMP) | Stores your cookie consent preferences so the banner does not reappear on every visit | 365 days | Consent |
wordpress_* / wp-settings-* |
WordPress | Logged-in session management for registered users only. Not set for regular visitors. | Session | Required |
Analytics cookies (load only after consent)
| Cookie | Set by | Purpose | Lasts | Type |
|---|---|---|---|---|
_ga |
Google Analytics | Assigns a unique visitor ID to count visits and return visitors | 2 years | Analytics |
_ga_SX8BGHPXDB |
Google Analytics | Session tracking for our GA4 property (G-SX8BGHPXDB) | 2 years | Analytics |
Advertising cookies (load only after consent)
| Cookie | Set by | Purpose | Lasts | Type |
|---|---|---|---|---|
_gcl_au |
Google Ads | Links ad clicks to website visits to measure ad effectiveness | 90 days | Advertising |
_gcl_aw |
Google Ads | Records the Google Ads click that brought a visitor to the site | 90 days | Advertising |
You can manage cookies in your browser:
Chrome – Settings › Privacy › Cookies · Firefox – Settings › Privacy & Security · Safari – Preferences › Privacy · Edge – Settings › Privacy & Services. Blocking all cookies may affect form submissions on our site.
3. How we use your data
- To deliver our services – responding to inquiries, managing testing engagements
- To understand website usage – via Google Analytics (pages viewed, session duration, device type) – only after consent
- To measure advertising – via Google Ads, connecting ad clicks to form submissions – only after consent
- To protect our forms – via Google reCAPTCHA and Cloudflare, to block automated spam (strictly necessary, loads on form pages only)
- To send marketing emails – only if you have opted in; you can unsubscribe at any time
- To meet legal obligations – when required by law or court order
4. Third-party tools & vendors
Every third-party service that may receive data about your visit is listed below by name. Analytics and advertising vendors only receive data after you provide consent.
- What it does
- Manages your cookie consent preferences. Controls which tracking tools load based on your choices. Stores your consent decision for 365 days so you are not asked again on every visit.
- Data sent
- Your consent preferences are stored locally in a cookie on your device. No personal data is sent to Complianz servers.
- Privacy policy
- complianz.io/legal/privacy-statement
- What it does
- Manages and deploys our tracking scripts from a central dashboard. Does not collect personal data itself. Only loads after you accept cookies.
- Privacy policy
- policies.google.com/privacy
- What it does
- Measures website traffic – pages visited, session duration, device type, and traffic source. Can track visitors across multiple websites and sessions.
- Data sent
- IP address (anonymised), pages visited, session data, device and browser type
- Retained
- 14 months
- Opt-out
- Google Analytics opt-out tool
- Privacy policy
- policies.google.com/privacy
- What it does
- Connects clicks on our Google advertisements to actions taken on our website (e.g. submitting a contact form) to measure whether our ads are effective.
- Data sent
- Click identifiers, conversion events, session data
- Opt-out
- Google Ads settings
- Privacy policy
- policies.google.com/privacy
- What it does
- Protects our contact forms from automated spam bots by analysing visitor behaviour. Loads only on pages that contain a contact form – not on every page of the website.
- Data sent
- IP address, browser behaviour signals on form pages
- Legal basis
- Strictly necessary for form security. No consent required as it is limited to functional pages only.
- Privacy policy
- policies.google.com/privacy
- What it does
- We embed videos hosted on Vimeo. When a video is present on a page, Vimeo may place session cookies and collect visit data when the video is played.
- Privacy policy
- vimeo.com/privacy
- What it does
- Protects our website from malicious traffic and bots. The
__cf_bmcookie is strictly necessary for security and cannot be disabled without affecting site availability. - Privacy policy
- cloudflare.com/privacypolicy
6. Do not sell or share my personal information
For California residents (CCPA / CPRA): You have the right to opt out of the sale or sharing of your personal information. Our use of Google Analytics and Google Ads for cross-site measurement may qualify as “sharing” under California law. These tools only operate after you provide consent via our cookie banner.
How to opt out
Option 1 – Cookie preference centre: Click the Cookie Preferences link in the footer of any page to review or change your consent choices at any time.
Option 2 – Email us: Send a request to contact@q-pros.com with the subject line “Do Not Sell or Share My Personal Information”.
Option 3 – Opt out of Google advertising: adssettings.google.com
Option 4 – Use Global Privacy Control (GPC): See Section 8 below.
7. Your privacy rights
Right to KnowRequest a copy of the personal data we hold about you.
Right to DeleteAsk us to delete your personal information, subject to legal requirements.
Right to CorrectAsk us to fix any inaccurate information we hold.
Right to Opt OutStop us from selling or sharing your data. See Section 6 or use the cookie preferences link in the footer.
Right to Non-DiscriminationWe will not deny you services or charge more if you exercise these rights.
Unsubscribe from MarketingClick the unsubscribe link in any email, or email contact@q-pros.com.
We respond to all verifiable privacy requests within 45 days. We may need to verify your identity before processing a request. California residents may use an authorised agent with written permission.
8. Global Privacy Control (GPC)
We honor Global Privacy Control (GPC) browser signals. If your browser or a browser extension has GPC enabled, we treat this as a request to opt out of the sale and sharing of your personal information – no further action is required from you. Our consent management platform (Complianz) is configured to detect and honour GPC signals automatically.
GPC is supported by: Brave Browser, Firefox with Privacy Badger, and the DuckDuckGo browser extension.
9. Data retention
- Form submissions & inquiries – 3 years from last contact
- Google Analytics data – 14 months (our GA4 retention setting)
- Google Ads conversion data – 90 days (cookie lifespan)
- Cookie consent records – 365 days (Complianz consent log)
- Legal and compliance records – 7 years or as required by law
10. Security, children & other disclosures
Data security
We use HTTPS encryption, restrict internal access to personal data, and partner only with reputable providers. No internet transmission is 100% secure. If you suspect a breach, contact us immediately at contact@q-pros.com.
Children
Our services are intended for business professionals. We do not knowingly collect data from anyone under 16. Contact us immediately if you believe a child has submitted personal data through our site.
External links
Our website may link to external sites not operated by Q-Pros. We are not responsible for their privacy practices and encourage you to review their policies.
Policy changes
We may update this policy as our tools or applicable laws change. The “Last updated” date at the top will reflect any changes. Material changes will be announced on our homepage.
11. Contact us
For questions or comments about our Privacy Policy or Cookie Policy, please contact us: