Privacy policy

At Q-Pros, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage with our software testing services.

1. Information We Collect
   • Personal Identification Information: This includes information such as your name, email address, phone number, company name, and job title, which you provide through forms, inquiries, or subscription services.
   • Business Information: This may include details you provide regarding the software testing services you require, project scope, technical specifications, and feedback or results from testing engagements.
   • Usage Data: We automatically collect non-identifiable data about your interactions with our website, including your IP address, browser type, device type, referring URLs, pages viewed, and other interaction data through cookies and tracking technologies.
   • Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us collect usage data, analyze trends, and offer a more personalized experience.
2. How We Use Your Information
   • To provide and manage our software testing services.
   • To communicate with you about inquiries, project updates, and service-related notifications.
   • To improve our website, services, and customer experience by analyzing user interactions and feedback.
   • To send newsletters, promotional content, or industry insights (if you have opted to receive them).
   • To comply with legal obligations and regulatory requirements.
3. How We Protect Your Information
   • We use industry-standard security measures to protect your personal and business information from unauthorized access, alteration, or disclosure. This includes the use of encryption, secure data storage, and regular security audits.
   • However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
   • We use cookies and other tracking technologies (e.g., web beacons, pixels) to improve the functionality of our website and deliver a better user experience.
   • Cookies are small files stored on your device that allow us to analyze how users interact with our website and personalize your experience.
   • You can control cookies through your browser settings, but please note that disabling cookies may impact the performance of certain features on our site.
5. How We Share Your Information
   • We do not sell, rent, or trade your personal or business data to third parties. However, we may share your information with trusted service providers for specific purposes, including:
   • Service Providers: We may share data with third-party companies that assist with hosting, payment processing, analytics, and other business operations. These partners are required to handle your information with confidentiality and in accordance with applicable data protection laws.
   • Legal Compliance: We may disclose your data if required to do so by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, users, or the public.
6. Your Rights and Choices
   • Depending on your location and applicable data protection laws (such as GDPR or CCPA), you may have certain rights regarding your personal information, including:
   • Access: You can request a copy of the personal data we hold about you.
   • Correction: You may request that we correct any inaccurate or incomplete information.
   • Deletion: You can request the deletion of your personal data, subject to certain legal obligations and retention periods.
   • Opt-out of Marketing: You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in emails or by contacting us directly.
   • To exercise any of these rights, please contact us.
7. Third-Party Links
   Our website may contain links to external websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal data.
8. Data Retention
   We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that period, your data will be securely deleted or anonymized.
9. Children’s Privacy
   Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that data as soon as possible.
10. Changes to This Privacy Policy
    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.