Usability Testing (Manual or Automation) 

Design for real users, test for real usability.

Real feedback for real user satisfaction

Usability testing helps you understand how real users interact with your product and where they might struggle. Whether through moderated sessions, automated flow checks, or targeted user feedback, this service focuses on identifying friction points that affect satisfaction, retention, and conversion.  

By observing user behavior and gathering insights across different devices or platforms, usability testing gives your team practical guidance to improve navigation, readability, and experience flow. For high-traffic or fast-moving environments, we also support automation for validating basic interface behavior.  

What usability testing helps you improve:

Identify UX Gaps and Friction 

Highlights where users get stuck, confused, or drop off 

Reveals mismatches between user expectations and design intent 

Helps ensure critical paths are smooth and intuitive 

Collect and Interpret Real User Feedback 

Uses recorded sessions, task observations, or survey insights 

Gathers feedback from users across roles and use cases 

Helps product and design teams see what users actually experience 

Automate the Basics Where It Makes Sense 

Checks core UX flows like navigation, forms, and key actions 

Validates interface consistency across browsers or devices 

Monitors for UI regressions during release cycles 

Designed for Human Experience 

Usability testing is especially valuable when launching new features, redesigning interfaces, or responding to user churn. It also fits well into broader QA efforts, such as functional testing or compatibility testing, where user-facing quality needs to be preserved across all touchpoints.  

How We Deliver It 

Automation for basic UX checks (like broken flows and layout breaks) 

Hands-on user journey evaluations by QA specialists 

Real-user testing sessions with recorded feedback 

Contact Our Team